Rowomat manages messages
Email and SMS are independent channels. Rowomat manages message content, events and delivery cadence so every branch remains consistent and safe.
Verify messages and request a change
- Take a test ticket using your own contact details and the selected customer language.
- Check ticket confirmation, queue progress, approaching-turn and call messages in the email or SMS account used for the test.
- Contact the Rowomat team if you want to change wording, an event or delivery cadence.
- Include the branch, language and event you want adjusted; do not send real customer data.